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Store Policy

Customer Care

Egg Haven Customer Care Policy

At Egg Haven, we believe every customer deserves honesty, freshness, and a friendly experience — just like the care we give our hens. We’re committed to providing exceptional products and service rooted in transparency, quality, and respect.

Our Promise

  • Every egg is hand-collected daily from healthy hens raised without hormones or antibiotics.

  • We take pride in ensuring our eggs are fresh, clean, and handled safely from our farm to your hands.

  • We strive to offer a warm, helpful, and responsive experience whether you visit us in person or contact us online.

Communication

If you have a question, concern, or special request, please reach out. We value every message and aim to respond within 24 hours whenever possible.
📞 Phone/Text: [insert your number]
📧 Email: [insert your email]
💬 Or message us directly through our social pages.

Product Satisfaction

Because eggs are a perishable food item, we’re unable to accept returns. However, if you ever experience an issue with your order, please contact us right away — we’ll always do our best to make things right and ensure your satisfaction.

Our Commitment

We appreciate your trust in Egg Haven. Your support helps our small homestead grow and allows us to continue providing wholesome, farm-fresh goodness to our community — one egg at a time.

Privacy & Safety

At Egg Haven, your privacy and safety come first. We collect only the information needed to process your orders and provide great service. Your personal details are never sold or shared, and all payments are processed securely through trusted providers. Our website is SSL-protected, and your data is handled with care at every step.

For questions or updates to your information, please contact us anytime at egghavenca@gmail.com

Payment Methods 

- Credit / Debit Cards
- PAYPAL

- Offline Payments

6660 West Street

South Buxton, Ont. N0P1W0

egghavenca@gmail.com

Tel: 519-365-3418

Mondays : 9am - 3pm
Wednesdays:  9am - 3pm 
Fridays:  9am - 1pm

Delivery Hours

Operating Hours

Mon - Fri: 9am - 6pm

​​Saturday: 10am - 6pm

​Sunday: 10am - 6pm

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